The return policy at Saptnova is customer oriented and strives to satisfy the customers to the utmost. The high-class products with hygienic and safe manufacturing are certified and impart good health and if still you are dissatisfied with the product, you may contact the customer care representative. As per your availability we will schedule a reverse pickup of the product and inspect the condition of the product and review the reason for the complaint. We will either replace the product or provide you the refund.